Shipping & Delivery Policy (Digital‑Only)

Version: 1.0

This Policy explains how Edgars Austrins — Entrepreneur Individuel (“Marketingspace”, “we”, “us”, “our”) delivers digital products and services purchased on https://marketingspace.online.

Please note that we do not ship physical goods. All deliveries are performed electronically.

1. Company Details & Contact

Item Information
Legal Entity Edgars Austrins — Entrepreneur Individuel
Trading Name Marketingspace
SIREN 102 269 149
SIRET 10226914900013
Registered Address 97 Boulevard Haussmann, 75008, Paris, France
Customer Service Email info@marketingspace.online
Phone +48 732144365
Website https://marketingspace.online

2. Nature of Our Products & Services

All items offered on the Website are digital products or digital services, including:

E-Learning Products

  • Online courses

  • Tutorials

  • Downloadable materials

  • Certificates

Digital Services

  • Software development

  • Technical consulting

  • Implementation services

  • Maintenance and support

All deliveries are conducted electronically through:

  • Download links

  • Email communication

  • Secure portals

  • Account-based access

3. Delivery Methods

After successful checkout (or as agreed for post-payment services), delivery occurs through one or more of the following methods:

  • Direct download link on the confirmation page

  • Email containing access credentials or instructions

  • Account-based access to our learning platform

  • Secure repository or workspace for service deliverables

4. Delivery Timeframes

Instant Digital Products

Access is granted immediately once payment is confirmed.

Confirmation emails are typically delivered within minutes.

Custom or Project-Based Services

  • Orders are acknowledged within 1 business day

  • A project plan and milestones are typically provided within 3–10 business days, depending on project scope.

Subscriptions (If Applicable)

Access begins immediately after activation or payment confirmation.

5. Non-Receipt of Access

If you do not receive your access or download link:

  • Check your email inbox and spam/junk folder

  • Verify that your payment was successfully processed

  • Contact info@marketingspace.online

We guarantee delivery and will re-send or restore access free of charge.

6. Delivery Delays

Occasionally delays may occur due to:

  • Technical issues

  • Payment verification

  • Incorrect email or contact details

If this happens, we will:

  • Notify you promptly

  • Provide replacement access or a full refund in accordance with our Refund Policy

7. Failed or Expired Downloads

If a download link fails, expires, or access is lost:

Contact info@marketingspace.online

After verifying your purchase, we will restore access at no additional cost.

8. Proof of Delivery

Product Type Proof of Delivery
E-learning products Account activation and confirmation email
Digital services Delivery of final files such as code, reports, or documents via email or secure workspace
Project work Milestone completion confirmation or written acceptance

9. Geographic Availability & Payment Methods

Our services are available worldwide, except where restricted by applicable laws or sanctions.

Certain payment methods may be region-specific, such as Bancontact in Belgium, depending on payment service provider availability.

10. Payment Processing

Payments are processed securely via trusted Payment Service Providers (PSPs).

Access to digital products or services is granted only after payment confirmation.

Bancontact refunds may technically be processed up to 365 days after purchase.

11. Taxes, Invoices & Receipts

Invoices and receipts are issued electronically.

All applicable taxes, including VAT, are clearly displayed during checkout where required.

12. Changes & Effective Date

This Policy may be updated periodically to reflect changes in:

  • Operational procedures

  • Legal or regulatory requirements

  • Technology or service offerings

The most current version will always be available on our Website.